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Help topics Orders & production

Deposits and payment terms explained

Your first production order is paid in full before production starts. Deposit terms can be unlocked for repeat accounts by DAT Supply.

A new account's first production order is paid 100% upfront before the production slot is reserved. Deposit payment terms are not a client menu — DAT Supply can unlock them for an account with a successful order history. Sample orders and Custom Product R&D stay 100% upfront regardless.

The exact terms resolve against your account and order context once your company profile is complete.

More detail: How order management works →

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Drop your work email and a member of the DAT team will follow up with the right context for this concept. Order documents, certificates and pricing are released in your DAT Supply account.

You will receive a short confirmation email. Order documents (specification, batch-specific COA, packaging documents) are released in your DAT Supply account once an order brief is in place.